Design Director, Global Brand

Location

Chicago

Country

United States

Type

Full Time

Remote?

Yes

Posted on:

September 24, 2024

ServiceNow Brand & Strategy Team

The ServiceNow Brand & Strategy team is a passionate team of creative thinkers who are responsible for shaping the future of the ServiceNow brand. We are looking for a design director to lead the vision for the ServiceNow brand and to lead brand design across the organization and all of the channels and touchpoints both internal and external. This leadership role is responsible for developing and scaling the ServiceNow brand identity, driving forward a design-led vision across the ServiceNow’s brand ecosystem globally. They should have a passion for strategy and a talent for creative development with meticulous execution.

Design Director Responsibilities:

Drive the global brand identity for all of ServiceNow products and services to ensure quality, consistency and scalability across all touchpoints
Lead a high performing team to develop original, breakthrough brand systems, behaviors and design solutions that serve a global audience
Foster and grow brand design culture through enabling world-class design
Drive decision making processes and ways of working to improve performance, quality and integrated approaches to execution
Lead with vision, influencing Marketing, Product and Business leadership to develop holistic brand systems
10+ years experience in design, building consumer brands globally
7+ years of demonstrated people management experience coaching and developing team members
Experience leading with creative vision, purpose and innovation
Experience driving brand solutions to business problems
Experience building portfolio brands and working with brand architecture
Experience across integrated design work: traditional, product, packaging, retail and experiential
Experience recruiting talent and developing design careers
Experience managing internal, external teams and agencies
Experience collaborating, driving consensus among highly cross functional teams
Exceptional communication and presentation skills. Can develop project and initiative presentations from strategy to execution
Experience partnering with and influencing marketing leadership and other executive stakeholders
Expert with creative tools, creative cloud, Figma, Miro

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact talent.acquisition@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Apply now