Design Researcher

Who is Blueprint?

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun.

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What does Blueprint do?

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies.

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Why Blueprint?

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint.

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We are looking for a Design Researcher to join us as we build cutting-edge technology solutions! This is your opportunity to be part of a team that is committed to delivering best in class service to our customers. In this role you will work with an interdisciplinary group of researchers, designers, and engineers to support the continuous improvement of a complex digital platform. The role requires conducting customer-focused, iterative research across various domains, using methodologies like usability studies, interviews, and surveys. You will be instrumental in translating insights into actionable design and product decisions while fostering a collaborative environment with your cross-functional partners. Your research will have a measurable impact on user experience enhancements, helping to refine and evolve the product based on direct user feedback and analysis.

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Responsibilities:

• Define and implement various qualitative research methods, including field research, surveys, lab studies, remote testing, and A/B testing.
• Conduct independent research on product and experience aspects to generate valuable insights.
• Deliver actionable findings to design and engineering counterparts, maintaining high standards and timely reporting.
• Communicate and advocate for research insights, building consensus on design and feature adjustments.
• Document and present recommendations and insights based on research to inform product direction.
• Work closely with the supervising Design Researcher or Manager to identify and address critical usability issues.

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Qualifications:

• BA or MA/MS in fields like Experimental Psychology, Cognitive Psychology, Human Factors, Human-Computer Interaction, or a related discipline.
• At least 2 years of experience in experimental research within a software product environment, with demonstrated outcomes that impact product teams.
• Proficiency in conducting usability studies, interviews, and surveys.
• Solid understanding of the design process, including leveraging research to enhance each stage.
• Proven experience collaborating across multiple disciplines, including design and engineering, to implement research findings.
• Strong project management skills, with experience in Agile or Lean methodologies preferred.
• Excellent communication skills, with experience presenting research data to stakeholders effectively.

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Preferred Qualifications:

• Experience within enterprise-level environments, particularly with usability and strategic research projects.
• Portfolio demonstrating relevant projects and research.

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Salary Range

Pay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic based ranges for Washington state: $90,000 to $100,000 USD/annually. The salary/wage and job title for this opening will be based on the selected candidate’s qualifications and experience and may be outside this range.

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Equal Opportunity Employer

Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com

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Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes:

• Medical, dental, and vision coverage
• Flexible Spending Account
• 401k program
• Competitive PTO offerings
• Parental Leave
• Opportunities for professional growth and development

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Location: Remote