Interaction Experience Designer

Who we are

At Twelve Labs, we are pioneering the development of cutting-edge multimodal foundation models that have the ability to comprehend videos just like humans do. Our models have redefined the standards in video-language modeling, empowering us with more intuitive and far-reaching capabilities, and fundamentally transforming the way we interact with and analyze various forms of media.

With a remarkable $77 million in Seed and Series A funding, our company is backed by top-tier venture capital firms such as NVIDIA’s NVentures, NEA, Radical Ventures, and Index Ventures, and prominent AI visionaries and founders such as Fei-Fei Li, Silvio Savarese, Alexandr Wang and more. Headquartered in San Francisco, with an influential APAC presence in Seoul, our global footprint underscores our commitment to driving worldwide innovation.

We are a global company that values the uniqueness of each person’s journey. It is the differences in our cultural, educational, and life experiences that allow us to constantly challenge the status quo. We are looking for individuals who are motivated by our mission and eager to make an impact as we push the bounds of technology to transform the world. Join us as we revolutionize video understanding and multimodal AI.

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About the role

Join Twelve Labs as a Senior Interaction Designer and play a pivotal role in revolutionizing video understanding and multimodal AI. Based in San Francisco, CA, you will lead high-impact, user-centered design, align cross-functional teams around user needs, and prioritize high-value features.

As an Interaction Designer, you’ll rely on user-centered design methods to craft intuitive user experiences—from concept to execution. You will collaborate with your design partners to enhance the Twelve Labs design language and create exceptional, innovative products that establish positive emotional connections with our customers.

In this role, you will

• Contribute to the overall design and product direction at Twelve Labs
• Craft high-quality product designs, from early concepts to high-fidelity prototypes and visuals
• Collaborate closely with product managers, engineers, researchers, and data scientists to understand requirements, provide creative solutions, and help shape our product roadmap and vision
• Communicate the experience design at various stages of the design process with wireframes, flow diagrams, storyboards, mockups, and high-fidelity prototypes
• Integrate user feedback and business requirements into ongoing product experience updates
• Advocate for the prioritization of design-centered changes, refinements, and improvements

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You may be a good fit if you have

• 10+ years of experience in product design or UX
• Three years of experience working in a complex, cross-functional organization, including two years of leading design projects and working with executive leaders
• Problem-solving skills and familiarity with technical constraints and limitations as they apply to designing developer platforms
• Experience working with technical/design teams to create user flows and wireframes, and build user interface mockups and prototypes
• Ability to lead and ideate products from scratch and improve features within a user-centered design process
• Skills in communicating and influencing product design strategy
• The ability to thrive in ambiguity and eagerness to drive meaningful product direction

Even if there are a few checkboxes that aren’t ticked through your prior experience, we still encourage you to apply! If you are a 0-to-1 achiever, a ferocious learner, and a kind and fun team player who motivates others, you will find a home at Twelve Labs.

We welcome applicants from all walks of life and are committed to equal-opportunity employment. We cherish and celebrate diversity not just because it is the right thing to do, but because it makes our company much stronger.

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Benefits and Perks

• 🤝 An open and inclusive culture and work environment.
• 🧑‍💻 Work closely with a collaborative, mission-driven team on cutting-edge AI technology.
• 🦷 Full health, dental, and vision benefits
• ✈️ Extremely flexible PTO and parental leave policy. Office closed the week of Christmas and New Years.
• 🏙 Remote-flexible, offices in San Francisco and Seoul and coworking stipend
• 🛂 VISA support (such as H1B and OPT transfer for US employees)