Sr. UX Designer, Venmo
The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
Global Network
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
Payment Solutions
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other.
Merchants Solutions
We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Core Values
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary:
This role calls for a Designer with an unwavering commitment to user-centered design. This passion translates into flawless execution, leveraging a deep understanding of design patterns to build trust and security within our financial products. They will cultivate a visually sophisticated brand experience that resonates with our target audience, all while influencing stakeholders to champion their design vision.
Job Description:
You will be part of the Venmo design team across all end-to-end experiences for Venmo consumers globally and work closely with your product and engineering partners to inform and drive the strategy and roadmap. You will work with cross-functional team members to build and deliver the best possible experiences across all aspects of commerce from discovery to post-purchase experiences. You will be the creative lead for a strategic pod, playing a key role in mentoring junior designers and driving strategically important initiatives.
You will be expected to consistently drive changes and deliver value not just to projects but at and organizational level.
This role calls for a Designer with an unwavering commitment to user-centered design. This passion translates into flawless execution, leveraging a deep understanding of design patterns to build trust and security within our financial products. They will cultivate a visually sophisticated brand experience that resonates with our target audience, all while influencing stakeholders to champion their design vision.
Responsibilities:
- Partners with design, engineering, design systems, and product management team members in the execution and delivery of PayPal’s products and services, using a customer-focused, iterative design process.
- Contributes to the planning and estimating work and participates in broader work stream coordination and expectation setting.
- Creates high-quality deliverables and executes based on product design goals and priorities without prescriptive guidance or direction, managing their work to a more extensive schedule.
- Leverages and extends the use of established product design techniques, templates, presentations, and assets in the creation of product design analysis, solutions, and materials.
- Contributes to the adaptation of PayPal product design tools, methodology, and software, and proposes new solutions or optimizes existing ones.
- Creates opportunities to foster collaborative cross-discipline dynamics. Drives product design team delivery excellence, furthering influence to achieve product design goals.
- May lead one or more individuals in experience and design initiatives. Informally mentors junior product design practitioners in best practices, process, and methodology.
Requirements:
- 7+ years experience.
- Bachelors or Master Degree in the study of design including one of the following; Design, Information Architecture, Human Factors, or equivalent project/portfolio experience.
- Thorough understanding of product design methodology and lifecycle across significant channels and platforms.
- Customer-focused, with experience using design research methods to uncover customer insights.
- Effectively operates within an iterative design team, managing product design responsibilities against defined milestones and plan with little day-to-day oversight.
- Thorough knowledge of essential channels and platforms, with experience in mobile, dedicated, web, and native solution design.
- Experience with resources such as; pattern library, repositories, and internal communication tools.
- General awareness of technology mediums (i.e., JavaScript, HTML/CSS) including differences between them.
Join our Team
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