Content Designer, Content Design and Localisation

Brief info about Vinted

Vinted Marketplace is the largest online international C2C marketplace in Europe dedicated to second-hand fashion, with millions of registered members spanning 22 markets in Europe and North America. With a mission to make second-hand the first choice worldwide, Vinted enables people to sell and buy second-hand clothes and lifestyle items from each other, helping give those items a second or even third life.

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Vinted Go

Vinted Go launched in 2022, with a focus on developing products and solutions for more seamless shipping and delivery across Europe. Vinted Go has connected more than 40 carriers and more than 200,000 PUDO points across Europe to support the delivery of millions of parcels per year.

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The Vinted Group

The Vinted Group, composed of Vinted Marketplace and Vinted Go, is headquartered in Vilnius, with workplaces in Germany, Lithuania, France, the United Kingdom, the Netherlands and over 2,000 employees. It is backed by six leading venture capital firms: Accel, Burda Principal Investments, EQT Growth, Insight Partners, Lightspeed Venture Partners, and Sprints Capital.

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Information about the position

We're looking for a strong English-speaking content designer with a number of years experience to join our Content Design & Localisation team.

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We see content design as a specialist competence that works best when you are embedded into your own dedicated area of ownership. In this role, you’ll be responsible for supporting our Help Experience domain as an actively involved content design partner – not a service provider.

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The ideal candidate will have a strong understanding of the needs of writing copy for Help Experience product flows, and knows how to translate this into high quality UX writing in a way that delivers the best possible experience for our members.

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In this position, you’ll

• Take end-to-end ownership of all content design needs within Help Experience domain, and proactively lead and drive content initiatives.
• Research, create, test, launch, and iterate copy and wireframes for user interfaces and landing pages, while partnering closely with teams such as design, localisation, DSA, product, legal and customer support.
• Uphold quality and consistency by ensuring that copy is aligned with Vinted’s UI style guide, UX writing principles, and brand identity.
• Sets an example of UX writing and content design best practice, and be a keen advocate for accessibility, localisation, and member-centricity.
• Identify opportunities and lead strategic content initiatives to add value to Vinted’s overall user experience.

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About you

• A strong English speaker
• A number of years experience in Content Design or UX writing roles, based in Product or Design.
• Highly experienced in putting a broad-range of technical content design skills into practice, e.g. accessibility compliance, reworking IA, wireframes and schematics, feature naming, etc.
• Bonus: you’ve worked with support-related features such as chatbots or conversation design, live chat interfaces, etc.
• Deeply understand the importance of working closely with localisations to ensure delivery of first-rate UI copy across all languages.
• Fluency in other Vinted market languages such as French, German, Spanish or Italian is a plus.

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Work perks

• The opportunity to benefit from our share options programme
• 25 working days of holiday
• Newest MacBook models
• Free access to an office gym
• Mental and emotional health support through the Mindletic app
• Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
• Private health insurance
• On-site canteen serving delicious homemade food at discount prices
• Frequent team-building events
• A personal monthly budget for shopping on Vinted
• The opportunity to spend up to 90 days per year - 21 of which can be spent working outside of the EU - on workation
• A dog-friendly office

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Working at Vinted

Individual Learning Budget

Vinted will set aside a yearly sum equal to 10-13.2% of your annual salary to be invested in your continuous professional development. You’ll be able to take the initiative to use it for covering relevant learning activities that benefit your role.

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Hybrid Work

We’ve adopted a hybrid workplace model where 2 days in office are recommended but not enforced. It’s up to you and your team to decide on the exact days you’ll spend working together in person.

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Equal Opportunity

The Vinted Group is committed to building an inclusive workplace where people from all walks of life feel a sense of belonging. We welcome applications from people of all backgrounds, identities and life experiences. At Vinted, all applicants are treated fairly without regard to their race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic.