Content Designer, New Modes
About The Team
At DoorDash, our customers are at the center of our product strategy, and we believe that an amazing customer experience is the key to our success. The Consumer team designs the mobile apps and website that millions of customers use every day to order meals and more from their favorite local merchants.
New Modes Group
Within the Consumer team, the New Modes group envisions different ways to enjoy the convenience of DoorDash beyond delivery, such as DoubleDash, dining out, gifting, gift cards, and payments. If you are passionate about building new use cases and driving 0>1 opportunities, this role is for you!
About the Role
We're looking for a Content Designer to become a key member of one of our most innovative and 0-1 organizations on the consumer app, called New Modes. This is where some of our favorite new DoorDash magic happens, from offering new deals and ways to pay, to creating celebratory gift card strategies, to making the ol’ business lunch better. Got an idea for a new feature that might make ordering on the DoorDash app even better? New Modes is there for it.
Responsibilities
- Influence content design and user experiences across consumer app products, contributing to overall strategy, planning, product vision, and frameworks
- Own content design processes end-to-end, aligning your work with business goals, user needs, and our design system
- Contribute directly to DoorDash's consumer product strategy and define the future of our service
- Explore complex, ambiguous problem spaces, working with your team to understand the opportunity, and then chart a path forward
- Work closely with product design, product management, user research, analytics, engineering, and marketing
- Improve the consumer experience in areas like payments, gifting, lunch ordering, and other new ways to make DoorDash the go-to for everyday deliveries
- Create and grow content standards
- Work with a close-knit content design team that supports each other across products
Requirements
- This position is open for candidates in the San Francisco Bay Area, Seattle, or New York
- 2-3 days a week onsite is expected
- Mid-level IC with 3+ years of experience in content design
- Experience with consumers and restaurants is a bonus
- Experience with 0-1 work in your portfolio is a plus
- Think at a systems level to turn complexity into simple experiences
Additional Information
- Base salary is localized according to an employee’s work location
- Candidates in NYC or those associated with office in NYC should be aware of Covey tool usage
Compensation
The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location.
Ranges are market-dependent and may be modified in the future.
- I4: $107,400 - $158,000 USD
- I5: $129,200 - $190,000 USD
- I6: $155,000 - $228,000 USD
For more information on benefits, visit our careers page.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination
In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
