Junior Graphical Supporter
Job Opportunity at BESTSELLER
Join Our Creative Solutions Team
You will become part of a self-organizing and international high-performing agile team of 3 highly skilled cross-functional colleagues located in Aarhus in Denmark and Malaga. The Creative Solutions team aim to be at the forefront of media innovation, by identifying the potential and improving traditional graphic solutions in BESTSELLER. You need to be curious to engage with stakeholders, understand and optimize workflows.
Team Responsibilities
In the team, we have end-2-end ownership of graphical products used by brands, functions and markets across entire BESTSELLER worldwide. As our industry moves towards digitalization, the team plays a key role in bridging, enabling, and servicing stakeholders with relevant products and services from:
- Adobe Creative Cloud Suite
- Creative Force
- Capture ONE
- 3D solutions
- GenAI design solutions
- Video solutions
- Custom solutions
Your Role
Your responsibility will be to aid our users with support and improve the existing experience for our users. The team will guide and support you in building your skills. Your main responsibilities will include:
- Software installation: setting up and configuring solutions
- Service request management: managing and resolving service requests in a timely manner
- Technological knowledge: staying updated on the latest TECH trends
- Customer-minded service: providing a high level of customer service to all users
- Improve monitoring of support cases
- Create relevant documentation for users
- Troubleshooting assistance and ensure smooth operation of Graphical applications within the organization
- Collaborative work: working in conjunction with other TECH departments
Your Benefits
We see personal and cultural differences as advantages that all contribute to the team. We expect you to be a person who loves working with other people, be bold, seek out new solutions and try new ideas. Speak your mind, act fast, take responsibility, and learn from your mistakes. Help and support each other across teams and departments to push the boundaries for what BESTSELLER can achieve.
Your Profile
Being part of a small, agile team, it comes naturally to you to share your knowledge and to inspire and support your colleagues. With your critical eye and sense for detail, you deliver quality support, take ownership, and feel accountable for the team's results. We are looking for a new colleague with a broad set of graphical and support skills, with experience in Adobe Creative Cloud Suite, video editing, motion graphics creation, and other graphical, designer or supporter background.
Apply Now
Get a glimpse of what life is like in BESTSELLER and in our TECH department. If you have any questions, you are welcome to contact Alex Nielsen at +45 30 85 34 69. Otherwise, please send us your application and CV as soon as possible. We review applications on an ongoing basis and reserve the right to remove the ad when we find the right candidate. We look forward to hearing from you!
Location: You will be working out of our office HUB in Malaga, Spain. However, there is room for working remotely or hybrid as well.
