Manager - Product Design
About the Role:
As a Manager - Product Design, you will be responsible for crafting delightful user experiences for CleverTap products and related assets. You will collaborate with product management, engineering, and customer success throughout the product cycle.
What will you do:
- Solution and drive user interface designs in response to product requirements, users analyses, business needs, and customer jobs to be done
- Support and increase the value creation for customers via use cases exploration, customer surveys, and interviews
- Develop conceptual models, information architectures, workflows, design prototypes, and user interface specifications
- Conceive and implement interface standards and guidelines
- Drive design that supports both the business and a strong user experience
- Conduct and/or participate in product usability tests
What are we looking for:
- 5+ years industry experience as a UI/UX designer with a strong emphasis on interaction design
- Prior experience working for B2B products
- Customer empathy and real passion for holistic, end-to-end UX design
- Experience with design and prototyping tools like Figma
- A portfolio of strong design work demonstrating a track record of experience in UI/UX Design and insights from completed projects
- Masters degree in Graphic Design, Web Design, HCI, Computer Science
Who will you report to:
VP - Product Experience
Why join us?
- Be a part of a global growth stage startup
- Work in a fast-paced, dynamic environment where your contribution matters
- You are passionate about technology and its impact on the high growth mobile technology space
- Innovate at scale, with learning opportunities
What is working at CleverTap like:
- Be a part of a global category creator - hyper-growth B2B SaaS startup
- Work in a fast-paced, dynamic environment where your contribution matters
- Work, performance, and results are real sources of happiness in addition to the fun of working with and celebrating success with an exceptionally talented team
- Accountability and driving outcomes are the key to success
- Your career here is limited by you and nothing else
- Teamwork trumps individual success
- You are passionate about experience technology and its impact on enabling growth
- Innovate at scale, with learning opportunities and having fun along the way!
About the Function:
The CleverTap Product Experiences AKA Product Design team is a centralized team that works closely with the Product team to design superior world-class experiences on the dashboard for customers. The design team consists of various disciplines: Product Design, UX Research & UX Writing.
We are a team of Growth Pilots where everyone works together towards a common objective.
P : Act with First Principles
I : Take Initiative
L : Seek to Learn
O : Take Ownership of Outcomes
T : Help Achieve Together
S : Speak up then Commit
About CleverTap:
CleverTap is the all-in-one engagement platform that helps brands unlock limitless customer lifetime value by helping them create personalized experiences to retain their most valuable customers. The platform empowers businesses to orchestrate experiences for individuals across their lifecycles and design personalized journeys that span a lifetime. It offers analytics that encompass every aspect of the lifecycle, enabling businesses to measure and optimize each experience in real-time. Its unique AI capability is insightful, empathetic, and prescriptive, facilitating smarter and faster decisions. The all-in-one platform unifies experiences from every touchpoint, paving the way for a new era of customer engagement.
The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering both speed and economies of scale.
CleverTap is trusted by 2000 customers, including Electronic Arts, TiltingPoint, Gamebasics, Big Fish, MobilityWare, TED, English Premier League, TD Bank, Carousell, AirAsia, Papa John’s, and Tesco.
Backed by leading investors such as Peak XV Partners, Tiger Global, Accel, CDPQ, and 360 One, the company is headquartered in San Francisco, California, with a presence in New York, São Paulo, Bogota, London, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Delhi, Singapore, Jakarta, and Ho Chi Minh.
For more information, visit clevertap.com or follow us on:
LinkedIn: CleverTap LinkedIn
Twitter: CleverTap Twitter
If you think you’d be a good fit for this role, we’d love for you to apply!
CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.
We are committed to cultivating an empowering environment, enabling each of us to reach the peak of our professional careers.
We're excited to showcase what we have to offer!
