Product Design Manager (NuOrder)
Lightspeed Commerce: Product Design Manager Position
Hi there! Thanks for stopping by 👋
Are you looking to take on a leadership role where you’ll guide a team of talented designers working on projects with real business impact? Do you thrive in environments where you can raise the bar for quality, drive collaboration, and mentor others to reach their full potential? Have you designed products to enable great SaaS or enterprise retail experiences?
Lightspeed Commerce is looking for a Product Design Manager to join the Retail B2B team. This team plays a critical part in our business, strategically crafting workflows and building centralized products that connect seamlessly with our diverse product offering. We help our merchants take the boring out of business by simplifying how they set up our products, showcase their merchandise, and manage their orders.
What you’ll be doing
Problem Solving
- Understand business objectives to solve highly abstract problems and uncover unidentified ones.
- Connect and lead teams in executing solutions end-to-end.
- Apply strategic thinking not just in execution, but to shape how teams approach new problems.
Driving User-Centricity
- Make and communicate comprehensive design strategies based on quantitative and qualitative data and work in partnership with product managers to lead the problem definition.
- Facilitates journey mapping and introduces design thinking methods to influence cross-functional teams and advocate for the user.
Embedding Systems Thinking
- Develop a masterful understanding of design system principles within your team.
- Lead a team in defining existing system libraries and evolving components for user and industry relevancy.
- Create prototypes or support the team to do so.
Coaching and Management
- Oversee the completion of projects, establish processes to improve efficiency, nurture key relationships within the company, and provide mentorship to your team.
- Supervises contributors on projects, manages the workload and backlog across the team.
- Ensure that each designer in your team has a plan to grow and meet their potential and support them in the challenges they face.
Requirements
- 2+ years of industry experience in a people management role on a Design team, experience in matrix organizations a plus.
- Foundational design-related education (Bachelor of Design, or Visual Arts, or Architecture, or Industrial Design, or Communication)
- An acute self-awareness and deep empathy - for both the customer and your team’s goals.
- A tenured, evolutionary perspective on technology, product, and design practices
- Applied experience with service design practices and a practice of constantly evolving your design process.
- An appetite (and the skill) for working across all digital and physical manifestations of what we design.
- A passion for mentoring executives, product managers, and engineers to deliver user-centered solutions.
What’s in it for you?
Come live the Lightspeed experience...
- Ability to do your job in a truly flexible environment;
- Genuine career opportunities in a company that’s creating new jobs every day;
- Work in a team big enough for growth but lean enough to make a real impact.
… and enjoy a range of benefits that’ll keep you happy, healthy, and (not) hungry:
- Lightspeed RSU program (we are all owners)
- Unlimited paid time off policy
- Flexible working policy
- Immediate access to health insurance
- Health and wellness benefits
- Paid leave assistance for new parents
- Linkedin learning license
- 1 paid volunteer day annually
To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
*Lightspeed handles your information in accordance with our Applicant Privacy Statement.
#LI-TL2
