Senior Product Designer, Construction & Commercial

Ready to be a Titan?

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ServiceTitan strives to be the best place our Titans have ever worked, so they can do the best work they’ve ever done. The Experience Design (XD) team is central to this mission. We solve real world problems in the home services industry. We are passionate about bringing innovative and delightful solutions to traditional problems and workflows. Our ambitious team of product designers works closely with product managers, engineers, product marketers and with thousands of our users to help make their lives easier through technology. We embrace agile development and design thinking to ship dozens of new features every month. We measure our success based on our customer’s success. We strive for real impact.

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Senior Product Designer

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We are looking for a talented Senior Product Designer that enjoys solving complex problems with data-informed solutions. This person will be a core member of our growing design team in helping to create a best-in-class Enterprise SaaS product with desktop, tablet and mobile touchpoints. Reporting to the Manager, Product Design, the Senior Product Designer possesses a balanced toolkit of research, interaction design, and prototyping capabilities.

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What You'll Do:

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• Design experiences that are engaging, efficient, intuitive and solve real problems
• Collaborate and solution closely with stakeholders, product managers, designers, and developers to ship an extraordinary end-to-end user experience
• Participate in user research and usability studies
• Prototype flows, concepts, and interactions
• Develop deep expertise in your product’s problem area
• Work closely with our design system team and developers to ensure the successful technical implementation of your work
• Champion the tenets of good product design and leverage partnerships with others to build awareness throughout the organization
• Interact with users to develop a solid understanding of their workflows, environments, needs and pain-points
• Represent our users in product strategy and roadmap discussions
• Mentor designers, helping them build context, strong decision-making skills, and empathy for our users by providing feedback to help strengthen the team

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What You’ll Need:

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• Experience designing modern SaaS/Enterprise products
• A strong design portfolio that demonstrates your process, reasoning, and outcomes
• You love collaborating but are also able to take ownership of entire projects
• Excellent ability to develop and sustain relationships across teams and functions
• Aptitude for providing design feedback and a genuine desire to help less experienced designers improve their skill sets
• You thrive in a highly iterative process that involves listening, adapting, moving fast, talking with users, incorporating feedback, and constantly collaborating

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Be Human With Us:

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Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

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What We Offer:

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When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

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• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events.
• Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on-demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

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At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.

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ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $115,000 USD - $165,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location.

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In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

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We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started.