Senior Product Designer, Profiles

Product Designer Position

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What you'll do…

• Develop an understanding and compassion for customers through research
• Create design proposals for new features and collaborate with engineers on prototypes
• Participate in the product team's prioritization of work, advocating for the customer experience
• Help shape the design team's culture and design processes, including sharing thoughtful 1:1 feedback with peers

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About you…

• You’re an experienced product designer with 3+ years of experience in a software development setting
• You have prior success working on complex software products and an ability to learn and understand detailed technical constraints
• You are comfortable approaching problems from first principles, repeatedly asking “why?” and using that insight to explore unique, innovative solutions to complex problems
• Your design executions display a high level of craft, and you have a strong ability to communicate the thinking behind your designs to partners and stakeholders
• You have a growth mindset and a willingness to receive and provide feedback, and learn from mistakes
• You thrive with autonomy and ownership, and are comfortable navigating ambiguity
• You are comfortable communicating asynchronously, including across time zones
• You have a passion for making complex functionality more approachable
• You have experience and passion for taking complex concepts and making them more understandable in your designs

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What we're looking for…

• Prior experience in a B2B SaaS setting, preferably working with concepts like data and automation
• Able to commit to at least 3 hrs of working overlap with the Americas (GMT-8 to GMT-5 timezone)
• Familiarity designing within the constraints of a design system and how interfaces are built from components
• Experience conducting your own user research to gather customer insights and incorporate it into your design decision-making
• Experience with tools like Mixpanel, Amplitude, or Fullstory
• Proficiency with Figma