Senior UX Product Designer

Visa Hiring UX Generalist for Benefit Platform Business Domain

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Visa is a product organization. We are developing cutting-edge Value-Added Services based on our accumulated and continually expanding data assets.

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Role Overview

As we scale our cross-functional, agile product teams, we are seeking a UX generalist to spearhead product discovery and prototyping efforts, functioning in combined design and development sprint cycles of Benefit Platform business domain.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

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Basic Qualifications

• Bachelor's degree, OR 3+ years of relevant work experience

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Preferred Qualifications

• 2 or more years of work experience
• Bachelor's degree in Design, Psychology, Human-Computer Interaction, Cognitive Neuroscience, or related field.
• 4+ years of experience designing enterprise and large scale (multi domain, multi-language) B2C or B2B products.
• Experience designing B2B and B2C responsive web applications and mobile apps.
• Understanding of design principles and methodologies like Design Thinking, User-Centered Design, Information Architecture, and Data-Informed Design.
• Experience conducting qualitative and quantitative user research.
• Understanding of design and product metrics.
• Experience constructing user journeys and story maps.
• Experience in actively contributing to backlog refinement through high-fidelity designs, story maps, and other techniques leading to improved shared understanding of the problem domain in the product team.
• Experience contributing to global design system (component library).
• Fluent communication skills in English and Polish to effectively collaborate with other team members and stakeholders.
• Proficiency in industry-standard design tools like Figma, Mural, etc.
• Understanding of data value chain and experience in data mapping.
• Experience facilitating cross-functional workshops, recognizing, and overcoming common pitfalls of Design Thinking, Design Sprints etc.
• Passion for problem-solving, with a strong focus on delivering user-centric value with measurable outcomes.
• Experience with Gen AI and conversational design.
• Knowledge of front-end development (HTML, CSS, JavaScript).
• Experience with prototyping in low-code/no-code tools to iterate on product hypotheses for ideal low cost-of-change handoff of pre-validated product concept to development team.
• NN/g Certification.

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Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.